FAQs
Frequently Asked Questions
Are the shoes true to size?
Please refer to the shoe description for best fit
What type of lashes do you sell?
Sprinkles of Danni offers classic natural lashes and medium length lashes from 18mm to 22mm. All lashes are 100% cruelty free Mink.
Are your products cruelty-free?
Yes all products are cruelty-free
How do I care for my mink lashes?
- Remove them before sleeping
- After use remove any excess glue carefully with finger or tweezers.
- Always store lashes in in the original lash tray, to keep in shape and protect them for re-use.
- Keep them dry and away from extreme heat.
Can I return/exchange a product?
No refunds or exchanges All Sales Are Final. Please refer to Refund Page
How many times can you reuse your lashes?
Our lashes are individually and carefully handcrafted and made to last up to 15 to 20 times with proper care.
What method of payments do you accept?
We accept PayPal, Mastercard, Visa, Google Pay, Apple Pay, Discover and American Express.
Is my privacy and personal information secure on your site?
Yes, your information is secure. We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmation. Please refer to Privacy Policy Page.
How can I contact you?
If you have any questions please contact us via email at sprinklesofdanni@gmail.com
How do I cancel my order?
Orders are processed within 24 hours. If you wish to cancel your order you can contact us at sprinklesofdanni@gmail.com within 1 hour of order placement.
I have made an error on my shipping address.
If you have made an error on your shipping address please email us at sprinklesofdanni@gmail.com with 1 hour of your purchase. Your shipping address cannot be corrected once order has been shipped.
Do you ship internationally?
We do not ship internationally at this time.
When will my order be shipped?
Once your order has been filled and shipped you will receive a shipping conformation email that will give you a tracking of your purchase. If you have any questions, please email us at sprinklesofdanni@gmail.com
When will I receive my order?
Usually shipments take between (3-7) to arrive at its intended destination.
What if I have not received my package after 10 days?
If you have not received your package within (10 days), you may need to open a missing package claim with the carrier. In the event, please email us at sprinklesofdanni@gmail.com
What are the ingredients of your lip glosses?
Ingredients: Mineral Oil, Calcium Aluminum Borosilicate, Titanium Dioxide, Silica Dimethyl Silylate, Microcrystalline Wax, Synthetic Beeswax, Tin Oxide